Functions

Reporting a Bug

Reporting a Bug

If you encounter a bug, please provide as much detail as possible to help us diagnose and resolve the issue effectively. Including the following information will ensure a quicker resolution or temporary workaround:

What to Include

  • A detailed description of the bug
  • Expected vs. actual behaviour — what you expected to happen versus what occurred
  • Steps to reproduce — the specific steps you took that triggered the bug
  • Your environment — the device, operating system, and browser you're using
  • Screenshots or videos — any relevant captures that showcase the issue
  • How to Report

    Contact our team through the Live Chat page in the app, located under the Get Help section. Attach any screenshots or recordings to help our team diagnose the issue as quickly as possible.

    Tip: Use the Nimbus Screen Shot & Video Recorder Chrome extension to easily capture and annotate screenshots or record your screen.